FAQ

PRODUCTS AND INGREDIENTS

What is the shelf life of your products?
All of our products have a stable shelf life of 24 months.

Are your products natural?
All of our products are formulated with the highest quality natural ingredients.

Are your products vegan?
We have included "vegan" in the product descriptions where it applies. The only ingredients we use that are not vegan are beeswax and manuka honey.

Are your products gluten-free?
All of our products are gluten-free, meaning we don’t use any ingredients that contain gluten or expose our products to gluten. However, we cannot guarantee that our facility is 100% free of gluten.

Are your products nut free?
We use raw and unrefined shea butter, which is rich in omega 3, 6, 9 and known for its skin-conditioning and anti-aging properties.

Are your products tested on animals?
No, never.

CHECKOUT

Where do I enter my discount code?
When you’re finished shopping and ready to complete your purchase, click on the shopping cart or ‘Checkout’ in the top right corner of the website. It will take you to a page to review your selections. Click ‘Checkout’ to proceed to the payment page. On the right-hand side, below the list of products, you will see a box labeled 'Discount'. Enter your code here and click ‘Apply’. For mobile users, click on ‘Show order summary’ to enter your discount code.

I’m trying to checkout, but it won’t let me use more than one discount code. What do I do?
You can only use one discount code per purchase.

SHIPPING AND RETURNS

Where do I get more information on shipping and returns?
Please visit our Shipping and Return Policy page for a comprehensive overview of our shipping and return procedures.